In medium-sized companies with several different tasks and users spread over offices and departments, total control becomes more difficult. This is where the need for the figure of a good scrum master for your company or project.
This figure of scrum master, inherited from the form of organization of projects, websites and Scrum companies will be the one who will be in charge of getting the best out of those responsible for the team, organizing the tasks. Simply put, it has to be the intermediary between clients, managers and employees and organize everything so that projects go ahead.
What does a good Scum Master need
There are many tasks and needs that are required of an efficient and valid scrum master. One of this is to know the needs of the team members and investors of the company to achieve results in line with the values, principles and objectives of the organization. Another job is to set the stage and provide limits and resources in which the team can collaborate to move the project forward. You have to know the mental state of the team, its needs and problems to improve it, hide its defects and bring out its best qualities.
If there are conflicts, it is necessary to address unproductive attitudes and dysfunctional behaviors in time so that the problems do not escalate and generate inconvenience or fights between members. Finally, you need to know the best tools your team needs in order to improve their productivity, and teach how to use them efficiently to the benefit of other outdated or inefficient tools that are used out of habit.
Other concepts you need
There are many more elements that can make a person a good scrum master. Everything is mandatory and it will be up to the team and the project to know what is needed. One of the qualities that can help improve team workflow is knowing how to involve the team in the inspection and adaptation of the process, that is, knowing how to communicate meetings and changes in advance in a multidirectional way instead of a unidirectional one.
Understanding the development team is important to know the different phases that a team goes through. Understand the different stages of development according to the model. It is also important to give an example of the principles of the process, since he or she will be the one who is speaking and demonstrating the advantages of the workflow and Scrum model, so following their own instructions will improve the confidence, integrity and stability of the project. .
A good Scrum Master can recognize team conflicts at an early stage and can apply different activities to resolve them and make the best of it before this conflict reaches personal levels. Knowing when a change is needed is another great addition to the Scrum Master figure. Learning from process errors is part of the Scrum model because that way you can react to it and get better working formulas, because a rigid model does not work exactly the same in two different projects.
Knowing how to delegate and encourage the initiative to be given to the participants, how to encourage them to be the ones to make the necessary reports and reports, or to make their own small decisions are always made for the general benefit. Finally, there is knowing how to implement a reward system for those involved so that they see their work rewarded and feel legitimately valued.
Does your company need a scrum master?
It is a question that many are going to ask themselves. Do you need to hire someone to apply a workflow and development? The answer depends on each company. If yours is a small one with a very linear and controlled flow with little room for error, a Scrum Master may be redundant.
But when the team grows, there are creative processes and different positions and tasks that need to connect and communicate, a Scrum Master can easily improve the work environment and the results. A figure of organizer, mediator and coach of the team eliminates many problems derived from the organizational part not understanding the needs of the development part and vice versa.
