Borderlands 3: Xbox One shuts down in specific scenes due to overheating
New problems in Borderlands 3, in this case the Xbox One shuts down due to apparent overheating in some specific scenes.
The first problems with the new Borderlands 3 have surfaced . It's not that the game has bugs or other issues; the problem is that it's causing the Xbox One to overheat. Some users are reporting that after playing the game for a while, they receive an "incorrect overheating" message. This message appears after several hours of gameplay.
Remember that the PC version of Borderlands 3, available exclusively on the Epic Games Store, corrupts saved game files. Now, Xbox One X users are reporting problems. According to some Reddit users, the console shuts down during certain scenes. Afterward, an overheating message appears upon restarting.
Xbox One shuts down in Borderlands 3
“After beating Shiv and moving to the next area, my Xbox is doing something similar. I play on the X (Xbox One X) and when you walk into the next scene, just as the camera zooms in on the guy scratching his butt, my Xbox shuts off completely. In the exact same scene every time. And when I turn it back on it tells me that it has overheated, which is not the case.
It is well ventilated, has no dust problems and is not hot when I touch it. It's getting very frustrating. Especially when there is no obvious solution. I have no idea what to do about it, but right now I can't legitimately play the game, "says user Jvenable2893 on Reddit.
This problem is present on the Xbox One and Xbox One X. Users who own the Xbox One X can lower the native resolution of the game which is 1080p @ 60FPS and reduce the load on the console.
It is not clear if the problem is due to temperature or the resolution of the console. Be that as it may, there is currently no solution to the problem. All users say that there are no physical defects in the hardware. It is recommended to play in low resolution while in the problem scene.
Source: TT