Samsung is sued in Australia for confusing the water resistance of its mobiles

Samsung will face the same problem that Sony had to endure a few years ago. He is accused of using unclear and inconsistent information about what his cell phones were holding underwater.

For a few years, every mobile company, including Samsung, has sold mobile phones with water resistance as one of their main virtues. It makes sense, because not having to buy a new mobile when it gets wet, either because a glass falls on it, we take a shower by accident or even fall into the toilet is a relief. However, not everyone knows that water resistance certifications are very general and do not take into account salt water or pool water with many treatments.

The Australian consumer protection agency has taken note of more than 300 ads for Samsung phones, where they put people bathing in a pool and ensuring that it does not affect the useful life of the mobile, something that is not entirely true. The IP certification only ensures that the mobile can endure under running water, not salt water or various additives.

Phones that are not resistant to sea water

Samsung is therefore facing a lawsuit by this association, although Samsung assures that they have not been untrue and that there is some resistance to that water, but they still do not recommend taking it to the pool or the beach if they want the mobile continues to function normally.

The South Korean company has obviously stated that it will defend itself against these accusations, despite the fact that the Australian consumer association maintains that insufficient testing has been done to guarantee the lifespan of its phones and that it shouldn't use unrealistic scenarios to mislead customers into buying its products. This is yet another image problem, and they still have to sort out the Galaxy Fold debacle, which they claim is almost ready.

BBC Source