Blizzard prevents closing Battle.net accounts due to the mass closure of accounts due to its controversy with the HearthStone player
A "glitch," according to Blizzard, is preventing users from deleting their Battle.net accounts after kicking a professional player out of HearthStone.
Blizzard's unfortunate decision to ban a professional player from HearthStone is becoming clear to him. Blitzchung (player name) supports the protests in Hong Kong. The company has decided to get rid of this professional player and of course, when it became known, he got involved. After this decision, many users demanded on Twitter the boycott of the developer and distributor. But Blizzard is not for the job.
After the decision, many have shown their indignation based on the hashtag '#BoycotBlizzard'. It has spread like wildfire on Twitter and the internet in general, causing thousands of users to delete their Battle.net accounts. Well, Blizzard has decided to prevent users from being able to delete their accounts freely.
Blizzard prevents users from deleting accounts
Obviously this only hurts the company, whose public image is being flushed down the toilet. On the other hand, any user who wants to delete their account has the right to do so thanks to the GDPR. The General Data Protection Regulation obliges companies to allow users to delete their accounts and all data.
If Blizzard insists on its policy of preventing users from deleting their account, it could be severely penalized. We are talking about large fines to even prevent you from offering service in Europe.
It appears that Blizzard has disabled the authentication system necessary to delete the account. This is preventing users from deleting their accounts. A decision that has only pissed off users more, who were already torch in hand for the decision.
Can you imagine the excuse of the company? Well, yes, they point out on their Twitter account that there is "a problem" and that they are "investigating" it, according to Blizzard. A problem that does not exist if we want to register or want to buy a game. What a timely problem, really.
Source: BFN